Privacy policy

Privacy Policy

Last updated: May 12, 2026

At Heartizon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and protect your information when you visit or make a purchase from our store.

By using our website and services, you agree to the practices described in this Privacy Policy.


Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment and transaction details

  • Account information and preferences

  • Order history

  • Device, browser, and IP information

  • Website activity and interactions


How We Collect Information

Your information may be collected:

  • Directly from you when placing an order or contacting us

  • Automatically through cookies and website technologies

  • Through Shopify and third-party service providers

  • Through marketing and analytics partners


How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve your shopping experience

  • Send order updates and notifications

  • Prevent fraud and enhance security

  • Personalize marketing and advertisements

  • Comply with legal obligations


Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify

  • Payment providers

  • Shipping and fulfillment companies

  • Marketing and analytics services

  • Legal authorities when required by law

These third parties only receive the information necessary to perform their services.


Shopify Services

Our store is powered by Shopify. Shopify may process your information to provide secure payments, store functionality, analytics, and enhanced shopping experiences.

For more information, please review Shopify’s Privacy Policy:
https://privacy.shopify.com/en


Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember customer preferences

  • Analyze traffic and user behavior

  • Deliver personalized advertisements

You may disable cookies through your browser settings.


Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw marketing consent

  • Request a copy of your information

To exercise your rights, please contact us.


Children’s Privacy

Our services are not intended for individuals under the legal age in their jurisdiction. We do not knowingly collect information from children.


International Data Transfers

Your information may be processed and stored outside your country of residence, including through Shopify and international service providers.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.


Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

📧 Email: support@heartizon.com
📍 Location: Abu Dhabi, United Arab Emirates